Customer Support/Telesales (3287)
Our clients, based in Dublin West, are independent distributor of consumable hardware and security products to industry. They currently require an experienced Customer Support/Telesales person to join their team.
- Managing & processing orders and queries from existing customer base of high value Window & Door Manufacturers.
- Making outbound calls to warm leads in the trade, generating new sales.
- Converting warm leads to new trade accounts
- Reviewing account activity to ensure consistent sales achieved.
- Dealing with potential issues and overcoming objections.
- Work closely with Inventory, Warehouse, and other functions to ensure a collaborative working environment.
- Previous experience in the construction industry.
- Previous experience in managing customer relationships.
- The ability to work as part of a team or own initiative to meet targets.
- Excellent communication skills with a superb telephone manner.
- Outstanding organisational skills with accuracy & attention to detail
- Excellent time-management skills with ability to prioritize.
Salary €30k+ doe