Overview

Customer Support/Telesales (3287)

 

Our clients, based in Dublin West, are independent distributor of consumable hardware and security products to industry. They currently require an experienced Customer Support/Telesales person to join their team.

 

The Role:

  • Managing & processing orders and queries from existing customer base of high value Window & Door Manufacturers.
  • Making outbound calls to warm leads in the trade, generating new sales.
  • Converting warm leads to new trade accounts
  • Reviewing account activity to ensure consistent sales achieved.
  • Dealing with potential issues and overcoming objections.
  • Work closely with Inventory, Warehouse, and other functions to ensure a collaborative working environment.

 

The Candidate:

  • Previous experience in the construction industry.
  • Previous experience in managing customer relationships.
  • The ability to work as part of a team or own initiative to meet targets.
  • Excellent communication skills with a superb telephone manner.
  • Outstanding organisational skills with accuracy & attention to detail
  • Excellent time-management skills with ability to prioritize.

 

Salary €30k+ doe

IND 123